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- The encrypted messaging service Signal won’t replace WhatsApp, the cofounder of both apps predicted.
- Downloads of Signal have skyrocketed since WhatsApp announced it would make users share some personal data with its parent company, Facebook.
- Brian Acton, the executive chairman of the Signal Foundation, said there was room for both apps. “I have no desire to do all the things that WhatsApp does,” he told TechCrunch.
- He said he expected people to rely on Signal to talk to family and close friends while continuing to talk to other people via WhatsApp.
- Acton cofounded WhatsApp and then sold it to Facebook for $22 billion in 2014. He left the company in 2017.
- Visit Business Insider’s homepage for more stories.
Downloads of the encrypted messaging app Signal have skyrocketed since WhatsApp, a rival service, announced it would make users share some personal data with its parent company, Facebook.
But Signal won’t replace WhatsApp, the cofounder of both apps predicted.
The two apps have different purposes, Brian Acton told TechCrunch on Tuesday. Acton is the executive chairman of the Signal Foundation, which he cofounded after leaving WhatsApp in 2017. Acton also cofounded WhatsApp and then sold it to Facebook for $22 billion in 2014.
“I have no desire to do all the things that WhatsApp does,” Acton said, though he didn’t specify which WhatsApp features he wouldn’t replicate.
He said he expected people to rely on Signal to talk to family and close friends while continuing to talk to other people on WhatsApp.
"My desire is to give people a choice," Acton told the publication, adding that "it's not strictly a winner-take-all scenario."
Acton has been an outspoken critic of Facebook; in 2018, he urged Facebook users to delete their accounts.
He has said he left WhatsApp in 2017 "due to differences surrounding the use of customer data and targeted advertising."
In 2018, he cofounded Signal Foundation with CEO Moxie Marlinspike, using $50 million of his own money, which helps develop Signal. Since its creation in 2014, the Signal app has focused on privacy and has promised to never sell users' data or display in-app ads.
On January 6, WhatsApp announced it would change its terms of service to force users to share some personal data, including phone numbers and locations, with Facebook. Users are set to lose access in February if they don't agree to the changes.
WhatsApp clarified that this would affect only users outside the European Union and the UK, and it said the change "does not affect the privacy of your messages with friends or family in any way."
The changes have driven people to use Signal, Acton told TechCrunch.
"The smallest of events helped trigger the largest of outcomes," he said.
Signal was installed roughly 7.5 million times on the Apple App Store and the Google Play store from January 6 to 10, Sensor Tower, an app-analytics firm, told Insider. That represented a 4,200% increase from the previous week.
Telegram, another encrypted messaging app, was downloaded more than 25 million times from Saturday to Tuesday following WhatsApp's data-sharing announcement.
"We're also excited that we are having conversations about online privacy and digital safety and people are turning to Signal as the answer to those questions," Acton told TechCrunch.
Acton said that because Signal is funded by user donations rather than ads or data sales, the small team of fewer than 50 staffers is motivated to keep improving the app.
"The idea is that we want to earn that donation," he told TechCrunch. "The only way to earn that donation is building an innovative and delightful product."